Data Protection

R990bt Privacy Policy

Your personal data is our highest priority. This policy transparently explains how r990bt collects, uses, and protects your information.

Last Updated: 1 January 2026
Core Commitment

To protect your privacy, we

The core pillars of r990bt's Privacy Policy at a glance

Encrypted Data Storage

All personal information on the r990bt platform is stored using SSL encryption and the latest security technology. Unauthorised access is fully prevented.

Never Sold to Third Parties

None of your data is sold to advertisers or third parties. r990bt uses only the information necessary to operate its services.

Minimal Data Collection

We only collect the information strictly necessary to provide our services. No unnecessary personal data is ever requested.

Stay in Control

R990bt users can view, correct, or request deletion of their data at any time. Your data belongs to you.

Cookie Transparency

R990bt is fully transparent about which cookies it uses and why. You can disable non-essential cookies at any time.

Regular Policy Updates

Users are notified in advance of any changes to the Privacy Policy. r990bt maintains full transparency and always gives you the opportunity to make an informed decision.

1 Introduction

Welcome to r990bt's Privacy Policy. This policy explains how r990bt ("we", "us", "our") collects, uses, stores, and protects your personal information. By using the r990bt.app website or mobile app, you agree to this Privacy Policy.

R990bt is one of Bangladesh's most trusted online betting platforms. We believe the best way to earn user trust is to be fully transparent about how data is used. That's why this Privacy Policy is written in plain, accessible language — so every user can understand it.

This Privacy Policy should be read alongside r990bt's Terms & Conditions. Together, both documents form the legal basis of the relationship between you and r990bt.

This policy applies to all services on the r990bt platform — including the website, mobile app, live betting, casino, and customer support. Protecting your data is our top priority.

2 What Data We Collect

R990bt only collects the information needed to deliver the best possible service to you. The different types of data collected are detailed below:

2.1 Registration Information

The following information is collected directly when you create an account:

Data Type Why It's Collected
Full Name Account Verification & KYC Process
Email Address Account Verification & Communication
Mobile Number OTP Verification & Security
Date of Birth Age Verification (18+)
Address Identity Verification
National ID / Passport Mandatory KYC Verification

2.2 Automatically Collected Information

Some data is collected automatically while you use the r990bt platform:

  • IP Address & Device Information
  • Browser Type & Operating System
  • Time spent on the platform
  • Pages visited and buttons clicked
  • Login & logout times and dates
  • Betting History & Transaction Records

2.3 Payment Information

Payment information required for deposits and withdrawals is collected. However, r990bt never stores card numbers or bank PINs directly — all payments are processed through secure third-party payment gateways.

R990bt will never ask for your password, OTP, or payment PIN over phone or email. Any such communication should be treated as fraudulent.

3 How Your Information Is Used

R990bt uses your data only for specific, legitimate purposes. Details are outlined below:

3.1 Service Operations

  • Creating and Managing Your Account
  • Providing Betting & Gaming Services
  • Processing Deposits & Withdrawals
  • Managing Bonuses & Promotions
  • Providing Customer Service & Support

3.2 Security & Legal Obligations

  • Preventing Fraud & Money Laundering
  • Age Verification Confirmation
  • Responding to lawful requests from law enforcement agencies
  • Preventing Multiple Accounts & Misuse

3.3 Service Improvement

  • Improving Platform Experience & Interface
  • Creating Personalised Offers & Bonuses
  • Identifying & Resolving Technical Issues
  • Displaying Content Based on User Preferences

R990bt may use your information to send you direct marketing communications. You may opt out of such messages at any time.

4 Who Your Information Is Shared With

R990bt does not sell or unauthorisedly share your personal information. However, limited data may be shared in the following specific circumstances:

4.1 Service Partners

Only necessary information is shared with payment gateway providers, KYC verification services, and technology infrastructure partners. These partners are held to the same privacy standards as r990bt.

4.2 Legal Obligations

Data may be shared in response to a court order, regulatory directive, or lawful request from a law enforcement authority. In such cases, r990bt acts in full compliance with the law.

4.3 Business Changes

In the event of a merger or acquisition, user data may be transferred to the new entity. Users will be notified in advance should this occur.

R990bt never sells or transfers your data to advertisers, data brokers, or anonymous third parties. That is our commitment.

5 Cookie Policy

R990bt uses cookies to enhance user experience and keep the platform secure. Cookies are small text files stored in your browser.

5.1 Types of Cookies We Use

Cookie Type Purpose Duration
Essential Cookies Maintaining Login Sessions & Security Deleted at end of session
Functional Cookies Remembering Language & Preferences 1 Year
Analytics Cookies Platform Usage Statistics 2 Years
Security Cookies Fraud & Bot Prevention Deleted at end of session

5.2 Cookie Controls

You can disable or delete cookies through your browser settings. Please note that disabling essential cookies may prevent certain features of the r990bt platform from functioning properly.

6 Data Security Measures

R990bt follows industry-leading technology and processes to keep your data secure. The key components of our security framework include:

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): An extra layer of security when accessing your account.
  • Firewall Protection: Advanced firewalls to prevent unauthorized access and cyberattacks.
  • Regular Security Audits: Regular security testing conducted by third-party experts.
  • Restricted Access: Only authorised personnel have access to user data.
  • Data Backup: Critical data is regularly backed up and stored securely.

In the event of a security breach, r990bt will immediately notify all affected users and take the necessary action. Protecting your data is our first responsibility.

7 Your Rights

As an r990bt user, you have several important rights regarding your personal data:

Right to Access Your Data

You can request to know what information r990bt holds about you at any time.

Right to Rectification

If any of your information is incorrect, you may request a correction. r990bt will action your request as promptly as possible.

Right to Erasure

After closing your account, you may request that your data be deleted, provided there are no legal obligations requiring its retention.

Right to Restrict Processing

You may request that we restrict the processing of your data under certain circumstances.

Right to Data Portability

To receive your personal data in a structured format, please contact our support team.

Right to Opt Out of Marketing

You can opt out of promotional emails or SMS messages at any time.

To exercise these rights support@r990bt.app Email us or reach out via live chat.

8 Data Retention Policy

R990bt does not retain your data longer than necessary. The retention periods for different types of data are outlined below:

Data Type Retention Period
Account Information Duration of active account + 5 years
Transaction Records 7 Years (Legal Requirement)
KYC Documents 5 Years (Regulatory Requirement)
Betting History 3 Years
Customer Service Chat 2 Years
Cookies & Session Data At end of session or after 2 years, whichever comes first

Once the designated retention period expires, data is securely deleted or anonymised so it can no longer be linked to any individual. However, certain data may need to be retained for a longer period to meet legal requirements.

9 Minor's Privacy

R990bt is an adult platform and we do not provide services to anyone under the age of 18. We take a strict stance on protecting the data of minors.

  • Age verification is mandatory at the time of registration.
  • We do not knowingly collect data from anyone under the age of 18.
  • If a user is confirmed to be under 18, their account is immediately closed and their data is deleted.
  • If parents have any concerns, they can reach us at support@r990bt.app.

If you discover that your child has created an account on r990bt, please contact us immediately. We will take swift action.

10 Policy Updates

R990bt reserves the right to update this Privacy Policy as needed. If significant changes are made, we will notify you through the following means:

  • A notice will be sent to your registered email address.
  • A notification will be displayed each time you log in to the platform.
  • The date of the latest update will be noted on the website's privacy policy page.

Continued use of r990bt after any changes takes effect will be considered acceptance of the updated policy. If you do not agree with the new policy, you may request to close your account.

The latest version of this policy is always available on the r990bt.app/privacy-policy page.

11 Contact

If you have any questions, complaints, or requests regarding this Privacy Policy, please get in touch with us. r990bt's data protection team is always ready to assist in Bengali.

  • Email: support@r990bt.app
  • Live Chat: Available on the platform 24/7
  • Language: Support available in Bengali and English
  • Response Time: Within 72 hours at most

Thank you for being part of r990bt. Your privacy matters deeply to us — not just as a policy commitment, but as a promise we uphold every day.

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